Save Your Customers And Employees Time
Reduce inbound calls for vehicle status updates by implementing our easy and comprehensive texting software. In addition to all the standard features, TCC let’s you really dig in with custom templates, department groups, monitoring and reporting, and integration with our other marketing and software products!
Easy Communication
Text customers from your computer, tablet, or phone while having all their information and vehicle history right on the same screen.
Convenient Notifications
Easily see and respond to customer texts from your main dashboard or any other screens in TCC. Experience the power of uninterrupted workflow.
Pictures & Video
A picture is worth a thousand words – show customers exactly what you found wrong and get authorization then and there to make repairs.
Features:
- Get authorization for work
- Send parts availability updates
- Text clients for appointment reminders and missed appointments
- Use the built-in instant messaging feature for internal staff to efficiently communicate
- Integrate with Alexa and Google Home
- Create templates that can be forwarded to cell phones or received via the TCC platform
- Set your main dealership phone number up as a texting number for easy communication
- Create department groups for internal messaging
- Monitor all conversations and review no responses
Pairs Well With:
Service Connect
Keep your team as efficient as possible while providing information and professional estimates to your customers and the ability to use today’s simple
communication methods.
Mobile Bill Pay
Why have your customer wait to pay at the time of vehicle pick up when you can provide the convenience of reduced contact and payment prior to picking their vehicle up?
VehicleTrac MPI
Maximize each RO and present a professional estimate. VehicleTrac will help you increase up-sells, improve efficiency, and provide a consistent customer experience.
Request A Demo
Let our sales executives show you how our innovative products can support your business goals.
Satisfaction Guaranteed
Month-to-month service agreement since 2001.