Save Your Customers and Employees Time
Texting reduces inbound calls for vehicle status updates. Using this communication method that customers prefer will:
- Reduce the afternoon inbound call volume by proactively sending text-based status updates
- Get authorization for work
- Send parts availability updates
- Text clients for appointment reminders and missed appointments
- Use the built-in instant messaging feature for internal staff to efficiently communicate
- Integrate with Alexa and Google Home
Organized Professional Communication
Don’t just text. Make your communications look professional and organized by:
- Setting up advanced texting, including templates, that can be forwarded to cell phones or received through the TCC platform
- Setting your dealership main phone number as a texting number, making communication easy with your clients
- Creating dealership department groups for internal messaging and or texts
- Monitoring all conversations and review no responses and more in the reporting suite
- Direct integration with TCC marketing and Service Connect software
Request A Demo
Satisfaction Guaranteed
Month-to-month service agreement since 2001.