Service Lane Check-In
Build Your Process Around This Tool
Streamline your software solutions and reduce the number of windows your advisors have open on their devices.
Streamline Your Service Lane
Easily Check-In Clients
Service Lane Check-In is a web-based service write-up application that simplifies appointment scheduling and supports both walk-in and scheduled customers. It standardizes the repair order creation process, allowing advisors to manage tasks efficiently without juggling multiple software windows. The platform integrates seamlessly with other TCC solutions and select third-party systems, delivering a unified workflow for your team.
Create Repair Orders In A Standardized Process
With Service Lane Check-In, everything you need to complete the process is organized for you into an easy checklist for the convenience of your workflow. Review and convert appointments, document pre-existing damage, check for recalls, and much more. With our check-in solution the possibilities are endless.
Integrate with Sunbit, Dealer Tire, Hunter Quick Align, and a variety of TCC software solutions for ease of access and a smooth seamless process.
Service Lane Check-In
Features
- Review appointments or walk-ins by using various look up methods including VIN scanning
- Document pre-existing damage on the customers vehicle by taking pictures or video
- View service history and previously declined work
- Check for manufacturer open safety recalls
- Present factory specific scheduled maintenance for every make, model, and trim in North America
- Confirm customer concerns and address additional ones using elastic search
- Capture signatures and generate Repair Orders
- Integration with Sunbit, Dealer Tire, Hunter Quick Align, and a variety of TCC software solutions
Pairs Well With:
Appointment Scheduler
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry. With over 1,100 easy settings, this appointment system is custom-made for every dealership.
MenuBuilder
Offer factory scheduled maintenance menus that match the OEM manual exactly for every make, model and trim in North America. Set standardized pricing based on your labor, parts, and fluid prices.
VehicleTrac MPI
Maximize each RO and present a professional estimate. VehicleTrac will help you increase up-sells, improve efficiency, and provide a consistent customer experience.
One Fixed Ops Platform
Services To Fit Every Need
Appointment Scheduler
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.
Learn MoreMaintenance Menus
Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.
Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.
Learn MoreService Lane Suite
Keep your team as efficient as possible while providing information and professional estimates to your customers.
Keep your team as efficient as possible while providing information and professional estimates to your customers.
Learn MoreVideo MPI
Get recommendations to the customer while their vehicle is being serviced with electronic approvals.
Get recommendations to the customer while their vehicle is being serviced with electronic approvals.
Learn MoreService Lane Check-In
Facilitate appointments or walk-ins and help create repair orders in a standardized process.
Facilitate appointments or walk-ins and help create repair orders in a standardized process.
Learn MoreOEM Recalls
Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.
Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.
Learn MoreCustomer Recovery
TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.
TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.
Learn MoreAI Voice Assistant
Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.
Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.
Learn More