Service Connect
A Platform That Seamlessly Communicates
Keep your team as efficient as possible while providing information and professional estimates to your customers using today’s simple communication methods.
Streamline Your Service Lane
Utilize A Single Site For Your Service Software Needs
How many different software systems do your advisors use? Provide your team and customers with precise information on a single platform, eliminating delays caused by switching between windows.
Every service drive is different, and your store has unique needs. ServiceConnect allows you to configure what you need, and doesn’t burden you with additional costs for parts of the software suite that you won’t use.
Only Purchase The Modules You Need
Tell us exactly what you’re looking for, and we’ll configure a product mix that matches your needs:
Track Special Order Parts From Order To Install
Monitor your parts department efficiently with a comprehensive dashboard and in-depth reporting. The SOP dashboard provides immediate visibility into the status of all waiting parts, highlights potential lost revenue, and clearly displays each stage of the process.
Send customer’s notifications about their available parts, reduce time and workload for advisors, and achieve streamlined SOP operations with advanced technology.
One Fixed Ops Platform
Services To Fit Every Need
Appointment Scheduler
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.
Learn MoreMaintenance Menus
Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.
Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.
Learn MoreService Lane Suite
Keep your team as efficient as possible while providing information and professional estimates to your customers.
Keep your team as efficient as possible while providing information and professional estimates to your customers.
Learn MoreVideo MPI
Get recommendations to the customer while their vehicle is being serviced with electronic approvals.
Get recommendations to the customer while their vehicle is being serviced with electronic approvals.
Learn MoreService Lane Check-In
Facilitate appointments or walk-ins and help create repair orders in a standardized process.
Facilitate appointments or walk-ins and help create repair orders in a standardized process.
Learn MoreOEM Recalls
Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.
Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.
Learn MoreCustomer Recovery
TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.
TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.
Learn MoreAI Voice Assistant
Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.
Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.
Learn More