Total Customer Connect | Digital Solutions for Car Dealerships

Streamline Your Service Lane

Total Customer Connect full dealership service suite and marketing products and solutions

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TCC provides innovative, customer-centric solutions for automotive dealerships, delivering measurable results in revenue growth and fostering quality customer relationships.

Our programs deliver a premium customer experience for those ready to buy and vehicle owners ready for service. TCC is the trusted Revenue-Enhancement Company for the retail automotive industry and is specifically designed to increase opportunities and enhance service processes.​

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Appointment Scheduler

TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.

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Maintenance Menus

Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.

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Service Lane Suite

Keep your team as efficient as possible while providing information and professional estimates to your customers.

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Video MPI

Get recommendations to the customer while their vehicle is being serviced with electronic approvals.

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Service Lane Check-In

Facilitate appointments or walk-ins and help create repair orders in a standardized process.

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OEM Recalls

Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.

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Customer Recovery

TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.

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AI Voice Assistant

Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.

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TCC has evolved their offerings to a full-service platform, helping me eliminate 5 different vendors. TCC’s staff is very professional and the metrics provided help me identify my strong areas and weak areas with ease.

Dave Rocha

Fixed Operations Director at Dublin Toyota

Our team quickly gained proficiency and has improved both inspection and video penetration, primarily because the product is very easy to use. I am very pleased with TCCs flexibility and their ability to scale.

Michael George

Group Fixed Operations Director at Gee Automotive

Tasca Automotive Group has been using TCC for over 9 years, working directly with them in 2015 to build out an MPI tool based on user input. TCC has been instrumental in implementing a standardized process across 31+ rooftops.

Bobby Tasca III

Dealer Principal at Tasca Automotive Group

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