Easily Check in Clients
TCC Service Lane Check-In is a service write-up web application designed to facilitate appointments or walk-ins and help create repair orders in a standardized process. A simple workflow allows the advisors to review appointment details, customer contact information, review service history, perform a walk-around inspection, access previously declined services and more. With our Service Lane Check-In, you will be able to:
- Review appointments or walk-ins by using various look up methods including VIN scanning
- Document pre-existing damage on the customers vehicle by taking pictures, video or drag and drop method
- View service history and previously declined work for a chance to up-sell
- Check for manufacturer open safety recalls
- Present factory specific scheduled maintenance for every make, model and trim in North America
- Confirm customer concerns and address additional concerns using elastic search
- Capture customer signature and generate a Repair Order
Build Your Process Around this Tool
Streamline your software solutions and reduce the number of windows your advisors have open on their computer. With Service Lane Check in, you can integrate with other TCC software solutions, along with 3rd parties, including:
- Hunter Quick Align
- Dealer Tire
- Sunbit
- TCC’s Factory Based Maintenance Menus
- TCC’s Online Appointment Scheduler
- TCC’s VehicleTrac MPI
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Satisfaction Guaranteed
Month-to-month service agreement since 2001.