Set The Stage for A Superior Customer Experience
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry. It is very convenient to use with both PCs and mobile devices. With over 1,100 easy settings, this appointment system is custom-made for every dealership.
Robust Calendar Views
Filter your appointment calendar by department or advisor, see your day at a glance, set constraints, and everything else you need to stay organized.
Limitless Options
View customer’s service & contact history, enroll them in rewards, contact them via email or text, and much more. The possibilities are endless!
Stay On Track
Utilize our stand-alone appointment dashboard or combine with the rest of our service lane software to see everything you need in one place.
Features:
- Self-Check-In for customers
- OEM Maintenance Menu integration
- Integrated Safety Recalls
- Bi-directional text messaging and instant messaging
- Robust advisor and technician capacity settings
- Transportation capacity settings
- Automated reminders via SMS and email
- Automated notifications to internal staff
- Integration with Alexa and Google Home
- Contactless customer drop off or at home pick up
- Convenient scheduling through multichannel sources
- Integrated factory scheduled maintenance with accurate
recommendations and pricing - Integrated safety recalls
- Integrated questionnaires to assist with complaint concerns and diagnostics
Pairs Well With:
Service Connect
Keep your team as efficient as possible while providing information and professional estimates to your customers and the ability to use today’s simple
communication methods.
AI Voice Assistant
By leveraging advanced natural language processing our system can analyze caller intent in real time, offering personalized solutions and even anticipating needs based on past interactions.
Texting Software
Reduce your afternoon inbound call volume by proactively sending text-based status updates. Plus with our advanced features, you can stay organized like never before.
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Satisfaction Guaranteed
Month-to-month service agreement since 2001.