AI Voice Assistant
Our AI Is Not A Feature. It’s A Solution
Our system analyzes caller intent in real time, offering personalized solutions and anticipating needs.
Streamline Your Service Lane
Engineered For Your Success
Efficiency is key, especially in managing customer interactions. By leveraging advanced natural language processing our system can analyze caller intent in real time, offering personalized solutions and anticipating needs based on past interactions. Enhance your internal call center operations, or use our professionally trained call center agents as backups.
Fully Customizable With Unlimited Capacity
Set the assistant name and speech patterns to whatever best fits your market and your dealership’s unique branding. Check vehicle status, schedule appointments, and more.
Our system freely scales as much as needed, allowing you to route UNLIMITED simultaneous calls to our AI and reroute to a live person at any time.
AI Voice Assistant
Features
In 2024, 33% of inbound calls to dealerships went unanswered. Let’s make that number 0%:
- Route UNLIMITED simultaneous calls to our AI voice assistant, reroute to a live person at any time
- Customize the assistant name and speech patterns
- Check vehicle status, schedule appointments, and more
- Our AI agent is constantly learning about your dealership and customers and will continue to adapt and improve with every interaction
- Full integration with our appointment scheduler and other software modules
- Enhance your internal call center operations, or use our professionally trained call center agents as backups
Pairs Well With:
BDC Marketing
Human touch still is the most effective way to reach out to your customers even in the age of digital marketing. Show your customers that you care with our professionally trained call agents.
Appointment Scheduler
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry. With over 1,100 easy settings, this appointment system is custom-made for every dealership.
Texting Software
Reduce your afternoon inbound call volume by proactively sending text-based status updates. Plus with our advanced features, you can stay organized like never before.
One Fixed Ops Platform
Services To Fit Every Need
Appointment Scheduler
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.
Learn MoreMaintenance Menus
Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.
Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.
Learn MoreService Lane Suite
Keep your team as efficient as possible while providing information and professional estimates to your customers.
Keep your team as efficient as possible while providing information and professional estimates to your customers.
Learn MoreVideo MPI
Get recommendations to the customer while their vehicle is being serviced with electronic approvals.
Get recommendations to the customer while their vehicle is being serviced with electronic approvals.
Learn MoreService Lane Check-In
Facilitate appointments or walk-ins and help create repair orders in a standardized process.
Facilitate appointments or walk-ins and help create repair orders in a standardized process.
Learn MoreOEM Recalls
Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.
Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.
Learn MoreCustomer Recovery
TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.
TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.
Learn MoreAI Voice Assistant
Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.
Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.
Learn More