Proven Recall Acquisition Strategy
Manage recall campaigns efficiently to load your shop properly. TCC’s custom recall program will allow you to pinpoint customers in your database with open safety recalls as well as those outside of your database.
The Data You Need
Use your DMS data to contact your customers with outstanding recalls or pick specific zip codes to conquest customers not in your database.
Detailed Reporting
Prioritize which recalls you wish to target and get live detailed reports on ROI as well as outcomes that tie directly back to DMS data.
Every Medium
Use the method you know works for you, or combine text, email, direct mail, and live calls to get full coverage across every medium.
Features:
- Use your DMS data to contact your customers with outstanding recalls
- Pick specific ZIP codes to Conquest customers who are not in your database
- Prioritize which recalls you wish to target
- Schedule the recalls according to your work flow and tie those appointments into your DMS
- Use various communication methods to ensure contact
- Track ROI and outcomes that tie directly back to DMS data
- Bring back inactive service customers
- Build trust with customers by performing important safety related items
- Present maintenance opportunities to customers that have not serviced in a while
Pairs Well With:
Service Connect
Keep your team as efficient as possible while providing information and professional estimates to your customers and the ability to use today’s simple
communication methods.
Conquest
We can reach out across your PMA if your OEM allows it,or prospect across brands to bring customers looking to purchase a new vehicle. Get customers outside of your database.
Texting Software
Reduce your afternoon inbound call volume by proactively sending text-based status updates. Plus with our advanced features, you can stay organized like never before.
Request A Demo
Let our sales executives show you how our innovative products can support your business goals.
Satisfaction Guaranteed
Month-to-month service agreement since 2001.