Presented By Dealerlogix
Trusted by Kia Dealers to Deliver a Premium Service Lane Experience
Appointment Scheduling on a Higher Level
TCC’s appointment scheduler delivers an industry-leading combination of simplicity and robust functionality. Designed for seamless use on any device, it offers more than 1,100 intuitive settings to ensure a tailored fit for every Kia dealership’s unique needs.
Create Repair Orders In A Standardized Process
With Service Lane Check-In, everything you need to complete the process is organized for you into an easy checklist for the convenience of your workflow. Review and convert appointments, document pre-existing damage, check for recalls, and much more. With our check-in solution the possibilities are endless.
Integrate with Sunbit, Dealer Tire, Hunter Quick Align, and a variety of TCC software solutions for ease of access and a smooth seamless process.
Communication Made Simple With VehicleTrac MPI
Every service department needs to maximize each RO to maintain profitability and present a professional estimate. VehicleTrac Multi-Point Inspection streamlines this process by sending recommendations to customers during vehicle service, allowing them to review and approve electronically.
Send clean and well-organized inspection results to customers via our text and email platforms or easily print a copy with one click.
One Fixed Ops Platform
Services To Fit Every Need
Appointment Scheduler
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.
TCC’s appointment scheduler is the simplest yet most robust appointment system in the industry.
Learn MoreMaintenance Menus
Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.
Offer factory scheduled maintenance that matches the OEM manual exactly for every make, model and trim in North America.
Learn MoreService Lane Suite
Keep your team as efficient as possible while providing information and professional estimates to your customers.
Keep your team as efficient as possible while providing information and professional estimates to your customers.
Learn MoreVideo MPI
Get recommendations to the customer while their vehicle is being serviced with electronic approvals.
Get recommendations to the customer while their vehicle is being serviced with electronic approvals.
Learn MoreService Lane Check-In
Facilitate appointments or walk-ins and help create repair orders in a standardized process.
Facilitate appointments or walk-ins and help create repair orders in a standardized process.
Learn MoreOEM Recalls
Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.
Manage recall campaigns efficiently to load your shop properly; pinpoint customers with open safety recalls.
Learn MoreCustomer Recovery
TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.
TCC’s professional call center agents contact your inactive customers to invite them back to the dealership.
Learn MoreAI Voice Assistant
Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.
Never miss a customer call and revolutionize your dealership with TCC’s AI call agents.
Learn More
Streamlined Workflow Management
TCC’s reporting and internal communication tools ensure communication and accountability across your Kia service department, but our fixed ops solutions don’t stop there. Accept payment from the customer, access factory scheduled maintenance menus, send marketing campaigns, use our call center services to back up your BDC, and more! Every module communicates in real-time, creating a seamless dealership experience.